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MTD Parts Reviews

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Overall Rating

4.6
14 Reviews
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About MTD Parts

Mtdparts.com is a platform that specializes in providing Genuine Factory Parts for outdoor power equipment. The website offers a wide selection of equipment, accessories, attachments, and original equipment manufacturer (OEM) replacement parts. Users can explore the site to find parts for their equipment using the MTD Part Finder. The site also provides Parts Diagrams to help users find the right part for their machine.

In addition to parts, Mtdparts.com offers services such as Live Chat with Experts for outdoor power equipment queries, available Monday - Friday, 8:30 am - 5:00 pm EST. They also provide How-To Guides on topics like snow blower operation, selecting a snow blower, and preparing your lawn mower for winter storage.

For purchases, they offer Fast, Free Shipping on parts orders over $45, and they ensure Hassle-Free Parts Returns. They work with customers to ensure they receive the correct replacement part for their machine and that they receive credit for their part return.

Overall, Mtdparts.com is a comprehensive source for all outdoor power equipment parts needs, offering a wide range of products and services to assist customers.

MTD Parts Pros & Cons

Pros of mtdparts.com:

  • Wide Range of Products: Offers a variety of outdoor power equipment parts, making it a one-stop shop for many customers.
  • Free Shipping: Provides free shipping on orders over $50, helping customers save on delivery costs.
  • Parts Finder and Diagrams: Includes a parts finder search function and illustrated parts diagrams to help customers find the part they need.
  • Live Chat Support: Offers live chat support, providing immediate assistance from outdoor power equipment experts.
  • How-to Guides: Provides a variety of how-to guides on topics like lawn mower maintenance and troubleshooting.
  • Hassle-Free Returns: Ensures hassle-free parts returns, working with customers to receive the correct replacement part and credit for the part return.

Cons of mtdparts.com:

  • Potential Delivery Delays: Due to overwhelming demand, delivery delays may occur, although they are working hard to process orders and deliver parts and equipment as timely as possible.
  • Exclusions in Shipping Policy: Exclusions apply to shipping, including international delivery addresses, Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses.
  • Return Policy Exclusions: Some exclusions apply to the return policy, including a 25% processing fee for parts returned 90 days after delivery.

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MTD Parts Customer Reviews (14)

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Feb 11, 2023
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Feb 10, 2023
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MTD Parts Customer’s Q&A

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MTD Parts Features and Benefits

Key features and benefits of mtdparts.com include:

  • Wide range of products: The site offers a variety of outdoor power equipment parts, making it a one-stop shop for many customers.
  • Free shipping: MTD Parts offers free shipping on orders over $50, which can help customers save on delivery costs.
  • Parts finder and diagrams: The site provides a parts finder search function and illustrated parts diagrams to help customers find the part they need.
  • Extended warranty eligibility: The site allows customers to establish extended warranty eligibility status for their outdoor power equipment using the serial number.
  • Live chat with experts: The site offers live chat support, providing customers with immediate assistance from outdoor power equipment experts.
  • How-to guides: The site provides a variety of how-to guides on topics such as lawn mower maintenance, changing the oil in a walk-behind lawn mower, and troubleshooting when a lawn mower will not start. These guides can be very helpful for do-it-yourself homeowners.
  • Hassle-free parts returns: The site promises to work with customers to ensure they receive the correct replacement part for their machine and receive credit for their part return.
  • Seasonal tips: The site provides seasonal lawn care tips to help customers maintain their yard and garden throughout the year.

These features and benefits can make shopping on mtdparts.com a convenient and informative experience for customers. However, it's always a good idea to do thorough research and read multiple reviews before making a purchase decision.

MTD Parts Pricing

MTD Parts offers free shipping on orders over $45. The delivery times are as follows:

  • Equipment: 5-7 business days
  • Parts: 3-5 business days.

MTD Parts FAQs

FAQ

MTD Parts Alternatives

Here are some alternatives to mtdparts.com:

  1. PartSelect.com: Offers over 2 million repair parts with step by step instructions and installation videos.
  2. Ariens.com: Offers a variety of outdoor power equipment parts.
  3. Snowsport Snow Plows: Offers a variety of snow removal equipment.

Unfortunately, could not find more alternatives at this time. For a more comprehensive list, consider using a website comparison tool or conducting a web search for "mtdparts.com alternatives".

FAQ

How To Open A MTD Parts Account?

To open an account on mtdparts.com, follow these steps:

  1. Visit the mtdparts.com website.
  2. Click on the "My Account" link located at the top of the homepage.
  3. On the next page, click on the "Create Account" button.
  4. Enter the required information, including your email address and a password.
  5. Click on the "Remember me" checkbox if you want the website to remember your login details for future visits.
  6. Click on the "Login" button to create your account.

Once the account is created, it can be used to track orders, view order history, and manage billing and shipping addresses. Remember, the password assures that only you have access to your account information.

Please note that these steps are based on the current design of the website and may change in the future. Always refer to the most recent instructions provided on the website.

FAQ

How long does it take for parts to be delivered?

Standard shipping usually takes 3-5 business days. Orders placed before 3 pm are shipped the same day. Expedited shipping is also available. Parts orders over $45 are eligible for free shipping. Some exclusions apply.
FAQ

What is MTD Parts' return policy?

MTD Parts offers a hassle-free parts return policy. If you need to return a part, please follow the instructions included on your packing slip or call the support team at 1-855-971-2271. Please do not return used parts, batteries or fluids as they are non-refundable.
FAQ

Is cancellation possible after a MTD Parts order has been placed?

Cancellation is possible, but it depends on the stage of the order processing. Once an order has been printed, it cannot be canceled. Backordered items can be canceled at any time prior to being received into inventory.
FAQ

How much is MTD Parts' shipping?

Shipping charges are based on the total dollar amount of the order and range from $4.99 to $129.00. Orders over $45 are eligible for free shipping. LTL Freight Delivery is also available for larger orders.
FAQ

About Mtdparts.com Prices and Cost?

"Mtdparts.com" is a platform for outdoor power equipment parts. The site offers free shipping on orders over $50. The delivery for standard shipping averages 5-7 business days for equipment and 3-5 days for parts. There are also sales events, such as a recent one offering up to 25% off on select Craftsman equipment. The site provides a variety of parts, for example, a Riding Mower 42-inch Deck Belt costs $43.99, a Mulching Blade for 21-inch Cutting Decks is priced at $25.99, and a 12-Volt Absorbent Glass Mat (AGM) Battery - 135 CCA is available for $76.99. Prices for complete equipment are also listed, like a Bolens 20" Push Mower priced at $209.00. Please note that prices may vary and it's recommended to check the website for the most current pricing and availability.

FAQ

Mtdparts.com Return Policy?

At Mtdparts.com, the Return Policy is described as Hassle-Free Parts Returns. They ensure that customers receive the correct replacement part for their machine and that they receive credit for their part return. However, some exclusions apply.

In terms of Shipping Policy, parts orders over $45 ship free. Delivery for standard shipping averages 5-7 business days for equipment and 3-5 days for parts. Some exclusions apply. The offer is valid only on mtdparts.com, for shipments in the 48 U.S. contiguous states only. Restrictions apply. Additional charges apply for expedited shipping. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Offer may not be used when shipping to multiple addresses. Due to overwhelming demand combined with the situation, delivery delays may occur. They are working hard to process orders and deliver parts and equipment as timely as possible.

FAQ

What brands are available on Mtdparts.com?

Mtdparts.com offers a wide selection of parts from various brands. Some of the brands available on the site include MTD Genuine Parts, NGK, E3, Kohler, Kawasaki, Pix, SureFit, Powermore, Star-Tron, Champion, FirstFire, Rotary, TruFuel, Sta-Bil, and more. The regional brands of MTD include Troy-Bilt, Rover, WOLF-Garten, Remington, Yard Machines, Columbia, MTD Genuine Parts, and Robomow. Other brands in the MTD family include Cub Cadet, Troy-Bilt, Columbia, Remington, MTD, MTD Gold, MTD Pro, Yard-Man, Yard Machines, and Bolens. Please note that this information might not be exhaustive and for the most accurate information, it's recommended to visit the website directly.

FAQ

Is there a customer service contact for Mtdparts.com?

The customer service contact for Mtdparts.com is available from Monday – Friday 8:30am – 5pm EST at the phone number 1-800-269-6215. There is also a U.S. Recall Hotline at 1-888-848-6038. For different brands, there are specific customer support numbers: Cub Cadet: 1-877-428-2349, MTD: 1-800-269-6215, Troy-Bilt: 1-800-828-5500, Robomow: 1-844-762-6669, Remington: 1-866-206-2707, and CRAFTSMAN: 1-888-331-4569. The corporate office of MTD Products Inc is located at 5903 Grafton Road, Valley City, OH 44280 and can be reached at 1-330-225-2600. For international customer support, there are different contact numbers for various countries. For further assistance, one can visit www.mtdparts.com to find parts, operator manuals, or to chat with a Customer Support Representative.

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