MTD Parts Reviews

"Mtdparts.com" is a platform for outdoor power equipment parts. The site offers free shipping on orders over $50. The delivery for standard shipping averages 5-7 business days for equipment and 3-5 days for parts. There are also sales events, such as a recent one offering up to 25% off on select Craftsman equipment. The site provides a variety of parts, for example, a Riding Mower 42-inch Deck Belt costs $43.99, a Mulching Blade for 21-inch Cutting Decks is priced at $25.99, and a 12-Volt Absorbent Glass Mat (AGM) Battery - 135 CCA is available for $76.99. Prices for complete equipment are also listed, like a Bolens 20" Push Mower priced at $209.00. Please note that prices may vary and it's recommended to check the website for the most current pricing and availability.

At Mtdparts.com, the Return Policy is described as Hassle-Free Parts Returns. They ensure that customers receive the correct replacement part for their machine and that they receive credit for their part return. However, some exclusions apply.

In terms of Shipping Policy, parts orders over $45 ship free. Delivery for standard shipping averages 5-7 business days for equipment and 3-5 days for parts. Some exclusions apply. The offer is valid only on mtdparts.com, for shipments in the 48 U.S. contiguous states only. Restrictions apply. Additional charges apply for expedited shipping. Not valid for international delivery addresses or Alaska, Hawaii, U.S. territories, P.O. Boxes, and APO/FPO addresses. Offer may not be used when shipping to multiple addresses. Due to overwhelming demand combined with the situation, delivery delays may occur. They are working hard to process orders and deliver parts and equipment as timely as possible.

Mtdparts.com offers a wide selection of parts from various brands. Some of the brands available on the site include MTD Genuine Parts, NGK, E3, Kohler, Kawasaki, Pix, SureFit, Powermore, Star-Tron, Champion, FirstFire, Rotary, TruFuel, Sta-Bil, and more. The regional brands of MTD include Troy-Bilt, Rover, WOLF-Garten, Remington, Yard Machines, Columbia, MTD Genuine Parts, and Robomow. Other brands in the MTD family include Cub Cadet, Troy-Bilt, Columbia, Remington, MTD, MTD Gold, MTD Pro, Yard-Man, Yard Machines, and Bolens. Please note that this information might not be exhaustive and for the most accurate information, it's recommended to visit the website directly.

The customer service contact for Mtdparts.com is available from Monday – Friday 8:30am – 5pm EST at the phone number 1-800-269-6215. There is also a U.S. Recall Hotline at 1-888-848-6038. For different brands, there are specific customer support numbers: Cub Cadet: 1-877-428-2349, MTD: 1-800-269-6215, Troy-Bilt: 1-800-828-5500, Robomow: 1-844-762-6669, Remington: 1-866-206-2707, and CRAFTSMAN: 1-888-331-4569. The corporate office of MTD Products Inc is located at 5903 Grafton Road, Valley City, OH 44280 and can be reached at 1-330-225-2600. For international customer support, there are different contact numbers for various countries. For further assistance, one can visit www.mtdparts.com to find parts, operator manuals, or to chat with a Customer Support Representative.

Shipping charges are based on the total dollar amount of the order and range from $4.99 to $129.00. Orders over $45 are eligible for free shipping. LTL Freight Delivery is also available for larger orders.

Cancellation is possible, but it depends on the stage of the order processing. Once an order has been printed, it cannot be canceled. Backordered items can be canceled at any time prior to being received into inventory.

MTD Parts offers a hassle-free parts return policy. If you need to return a part, please follow the instructions included on your packing slip or call the support team at 1-855-971-2271. Please do not return used parts, batteries or fluids as they are non-refundable.

Standard shipping usually takes 3-5 business days. Orders placed before 3 pm are shipped the same day. Expedited shipping is also available. Parts orders over $45 are eligible for free shipping. Some exclusions apply.